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Privacy and Cookies


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Privacy and cookie statement Netstar

Privacy-sensitive data or personal data is processed via our webshop. Netstar considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, through this privacy statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first request explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;
  • respect your right to provide, correct or delete your personal data upon your request.

Netstar is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the webshop Handsfree-Dooropeners.com We recommend that you read it carefully.

If you have any questions, or would like to know exactly what we keep of you, please contact Netstar.

Order processing

When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your email address, telephone number, billing address, name and address details and gender. We do this based on your permission. We keep this information until your order is completed. We keep certain customer data longer in connection with the statutory tax retention obligation.

Provide to third parties
We work with certain companies that may receive your personal data listed above from us.

Your account

Certain parts of our webshop require you to register first. You must then provide information about yourself and choose a username. With this we create an account, to which you can log in with that username and a password of your choice.

For this we use your e-mail address, name and address details, billing address and telephone number. We do this based on your permission. We keep this information until you close the account.

We keep this information so that you do not have to enter it again and again and so that we can contact you in the context of the execution of the agreement. You can edit information through your account whenever you want.

Provide to third parties
We work with certain companies that may receive your personal data listed above from us.

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your billing address, gender, name and address details, telephone number and e-mail address. We do this based on your permission. We will keep this information until we are sure that you are satisfied with our response.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe.
You can also report this via your account.

Your email address will only be added to the list of subscribers with your permission. This data will be kept until you cancel the subscription.

Provide to third parties
We work with certain companies that may receive your personal data listed above from us.

Advertising

We would like to send you advertisements about offers and new products or services:

  • by mail
  • by email
  • via social media

You can object to this advertisement at any time. Every letter tells you how to do that. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this via your account. We send a newsletter once every quarter from [email protected]

Disclosure to other companies or institutions

With the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (for example, if the police requires it in the event of a suspected crime).

Statistics

We keep statistics about the use of our webshop.

Our web shop includes social media buttons. With this, the administrators of these services collect your personal data.

Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in all the time. But we can also see that you are visiting us again.

When you visit our web store for the first time, we will display a message explaining cookies. We hereby ask for your agreement to the use of these cookies.

You can disable the placing of cookies via your browser, but some things from our webshop will not work properly anymore.

Cookies mmm

Google Analytics

We use Google Analytics to keep track of how visitors use our webshop. We have not allowed Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize the IP addresses.

Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust security and pay close attention to what can go wrong.

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • get an explanation of what personal data we have and what we do with it
  • access to the precise personal data we have
  • to have errors corrected
  • to have obsolete personal data removed
  • withdraw consent
  • object to a particular use

Please make sure you always clearly state who you are, so that we can be sure we do not modify or delete data from the wrong person.

Submit complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Do you have any questions?

If you have any questions about the Privacy policy of Handsfree Dooropeners, please contact us. Our customer service will help you if you need information about your data or if you want to change it. In case our Privacy Policy needs to be changed, you will always find the most recent information on this page.

Contact details
Netstar
Spaarne 38
2011 CJ Haarlem
[email protected]
+3123-7440020


Did not find an answer to your question? Please contact contact us.

More about Safety and Privacy:

General Terms and Conditions
Privacy and cookies
Proclaimer
Order safely
Pay safely


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